- Select the bouquet you would like to purchase from our online shop.

- At checkout, you’ll see a comment field. Enter your previous order number in this field so our team can link your return to your new purchase.

- Ensure your old bouquet is in returnable condition, and carefully package it in the original IVY LAB packaging. If you haven’t kept the old packaging, don’t worry, simply use the new packaging that comes with your new bouquet.

- Book a return pick-up in the Budbee app or www.budbee.se or email us at info@ivylab.co

- After the returned bouquet is verified, we will initiate your refund.

- You will receive 30% of the value of your original order credited back to the same payment method you originally used.

- Refunds are typically processed up to 14 business days after confirmation.

The swapping is only valid if:

- You have entered your previous order number during checkout of your new purchase.

- The bouquet is returned in a condition that complies with our return guidelines.

- This offer applies only once per order and cannot be combined with other discounts or promotions.

Follow these steps and you’ll enjoy your new bouquet while receiving a 30% refund for your previous one.

The planet thanks you for your circular mindset!