PRIVACY POLICY

At IVY LAB we respect the privacy of our customers and visitors to our website. We ensure that the personal information you provide to us is treated with the utmost confidentiality. This privacy statement explains what personal data we collect and how we use it.

Processing Personal Data

IVY LAB is responsible for the website www.ivylab.co and the management of your personal data as described in this privacy statement. The complete details are:

IVY LAB AB
Östermalmsgatan 89
114 56 Stockholm
Sweden

Purposes of Processing Personal Data

  1. Fulfilling Orders and Providing Services: When you place an order, we use your personal data to process and deliver your order, and to communicate with you about your order if necessary.
  2. Sending Newsletters and Marketing Communications: With your permission, we may use your personal data to send you newsletters and other marketing communications.
  3. Conducting Market Research: We may use your personal data to conduct market research and improve our products and services.

Personal Data We Collect

We process the personal data of anyone who contacts us or visits our website. This includes visitors, individual customers, business customers, and contacts of our partners. IVY LAB may collect the following personal data from you:

  • Name and Address Information: We collect your name and address information to fulfill your order and deliver it to you.
  • Contact Information: We may collect your email address and phone number to communicate with you about your order or send you newsletters and other marketing communications.
  • Payment Information: When you make a payment, we collect payment information such as your credit card number or bank account information.
  • Other Information: We may collect other information, such as your browsing behavior on our website or your preferences, to improve our products and services.

Sharing Personal Data

IVY LAB may share your personal data with third parties in the following cases:

  1. With E-Commerce Solution Providers: We may share your personal data with providers of specific e-commerce software to process your order.
  2. With Payment Processors and Shipping Providers: We may share your personal data with payment processors and shipping providers to fulfill your order.
  3. With Marketing Service Providers: If you have given us permission to send you newsletters and other marketing communications, we may share your personal data with marketing service providers.
  4. With Other Third Parties: We may share your personal data with other third parties if required by law or if we believe that sharing your data is necessary to protect our rights or property