Faux flora is another word for artificial or fake flower – but with a more elegant touch. We use the term faux flora because it reflects the premium quality and style we stand for.

Unlike real flowers, faux flora stay beautiful for years without any maintenance. They remain perfect in any environment. While the initial cost may be slightly higher than fresh flowers, faux flora are a cost-effective and sustainable choice in the long run. By reusing them, you reduce the environmental impact of fresh flowers—from production and transportation to waste.

As perfectionists, we handpick the finest faux flora available from our suppliers located across Europe. All of our faux flora are handmade from the finest quality materials and we carefully select fabrics to ensure they look as natural as possible. Many feature a real-touch layer, making them feel just like real flowers. Although materials that pose environmental challenges, such as silk and polyester, are still used, more manufacturers are shifting toward environmentally conscious production methods and materials for faux flora. This helps reduce their ecological footprint and aligns with growing consumer awareness around sustainability. For instance, the stems are often made from recycled plastic.

To clean your faux flora, gently use a hair dryer on the low, cold setting or a feather duster.

No, we recommend you to bend the stems. If you decide to cut the stems, you will not be able to return the faux flora bouquet.

Our faux flora are made to last for years with proper care and handling. This makes them a long-term investment for your home or business.

Yes, you can absolutely mix faux flora with real flowers to create a unique and dynamic bouquet. Our faux flora bouquet are designed to look natural, so they will blend in perfectly.

Yes, faux flora are a great alternative for people with allergies to pollen or strong flower scents. They allow you to enjoy beautiful blooms without any allergic reactions.

No, we only recommend using the faux flora bouquets inside, prolonged exposure to direct sunlight may cause some fading over time. For best results, place them in shaded or partially shaded areas.

With proper care and placement, our faux flora bouquets are designed to maintain their vibrant colors for years. However, prolonged exposure to direct sunlight may cause some fading.

To store your faux flora bouquets, place them in a cool, dry place away from direct sunlight. You can cover them with a plastic bag or use a storage box to keep them dust-free and protected.

1. PLACE YOUR NEW ORDER

- Select the bouquet you would like to purchase from our online shop.

- At checkout, you’ll see a comment field. Enter your previous order number in this field so our team can link your return to your new purchase.

2. PREPARE AND SWAP YOUR PREVIOUS BOUQUET

- Ensure your old bouquet is in returnable condition, and carefully package it in the original IVY LAB packaging. If you haven’t kept the old packaging, don’t worry, simply use the new packaging that comes with your new bouquet.

- Book a return pick-up in the Budbee app or www.budbee.se or email us at info@ivylab.co

3. REFUND PROCESSING

- After the returned bouquet is verified, we will initiate your refund.

- You will receive 30% of the value of your original order credited back to the same payment method you originally used.

- Refunds are typically processed up to 14 business days after confirmation.

IMPORTANT INFORMATION

The swapping is only valid if:

- You have entered your previous order number during checkout of your new purchase.

- The bouquet is returned in a condition that complies with our return guidelines.

- This offer applies only once per order and cannot be combined with other discounts or promotions.

Follow these steps and you’ll enjoy your new bouquet while receiving a 30% refund for your previous one.

The planet thanks you for your circular mindset!

We offer swapping up to 3 months after purchase.

The first one-off purchase is paid upfront at checkout in our shop. Within 3 months, you decide when you're ready for a new bouquet and can easily renew your bouquet. Your bouquet swap period starts when your new bouquet arrives and IVY LAB receives the returned one. Once our team has ensured that the bouquet remains in good condition and approved the return, you’ll receive a 30% refund – easy and circular!

If your returned bouquet is damaged, we will assess the condition and inform you of any deductions from your refund. We strive to be fair and transparent in our evaluations.

There is no additional fee for participating in the bouquet swap, except for additional return fee of 99 SEK. You only pay for the new bouquet, and we provide a 30% refund for the returned bouquet if it’s in good condition.